Paid Social Pros.
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Privacy Policy

Last Updated: June 2026

Paid Social Pros (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, courses, and services.

1. Information We Collect

We may collect the following personal information:

Information you provide:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Course registration details
  • Communications you send to us (support requests, enquiries, feedback)

Information collected automatically:

  • IP address
  • Browser and device information
  • Website usage data (pages visited, time on site, clicks)
  • Cookies and tracking data
  • Referral sources and advertising interactions

2. How We Use Your Information

We use your information to:

  • Provide access to our courses and training materials
  • Process payments and manage your account
  • Communicate important updates and support information
  • Respond to enquiries and provide customer support
  • Improve our website, content, and learning experience
  • Analyse website performance and marketing effectiveness
  • Send marketing communications (only where consent has been given)

3. Marketing Communications

If you opt in to receive marketing communications, we may send you emails about new courses, updates, educational content, or promotions.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not send unsolicited marketing communications in violation of applicable laws, including POPIA.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyse traffic and usage patterns
  • Measure advertising performance
  • Improve user experience

You can disable cookies in your browser settings, although some features of the website may not function properly as a result.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your data with trusted third-party service providers who help us operate our business, including:

  • Payment processors
  • Email marketing platforms
  • Learning management systems
  • Website hosting providers
  • Analytics and advertising platforms
  • Customer support tools

These providers are only allowed to process your information on our behalf and must protect it appropriately.

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we securely delete, anonymise, or destroy it.

8. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information (where legally applicable)
  • Object to certain types of processing
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us using the details below.

9. Third-Party Links

Our website or communications may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are intended for individuals 18 years or older, or minors with appropriate parental or guardian consent where applicable.

We do not knowingly collect personal information from children in violation of applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services after changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Paid Social Pros

Email: arnold@paidsocialpros.com

By using our website, courses, or services, you acknowledge that you have read and understood this Privacy Policy.