Legal

Commitment & refund policy

Last updated: June 2026

Our commitment

Do the work, we don’t leave you hanging. Show up to the calls, apply what you learn, and if you’ve done your part and you’re still stuck, we keep working with you until you’re moving.

Do we offer refunds?

Unfortunately, we don’t offer unlimited refunds. However, if within the first 7 days of getting access to the course material you find that the course just isn’t for you, a 50% refund will be issued within 30 days of the request submission.

Unlike a physical product that can be returned and replaced, once someone accesses the course, they now have access to PSP’s intellectual property and can choose to screen record the whole thing, download everything, or do nothing.

But that information they now have can’t be taken back. Hence the refund policy we’ve enacted.

How to request a refund

Email arnold@paidsocialpros.com within 7 days of getting course access, including your order details and the reason for your request. Approved refunds (50%) are issued within 30 days of submission.

Nothing in this policy limits your statutory rights under South African consumer law. [CONFIRM CONSUMER PROTECTION ACT AND ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT POSITION]